IndiaMART

IndiaMART.com keen to enhance online B2B market trust

Digital Age,

Strategic Businesswire

IndiaMART.com is close to finalising discussions that will integrate SGSonSITE services onto their portal in order to promote trust in the on-line B2B marketplace.
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IndiaMART.com ties up with SGS, Geneva

The DQ Week,

DQW News Bureau

IndiaMART.com is close to finalising discussions that will integrate SGSonSITE services onto their portal in order to promote trust in the on-line B2B marketplace.
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Bridging the trust gap

CIO.IN,

LETTER FROM THE EDITOR

Nivedita MukerjeeGIVING UP establishing buying behaviours. It looks like that is the baseline for e-business. Applicable to corporate and individual buyer alike, economic logic might be the driving factor for behavioural change, rather than the security element as is taken for granted it is a given that, eventually, technology and cyberlaws would take care of these concerns. Read More

While various industries, including hardware, have been going through a rough patch, Peeyush Agnihotri finds out that

The Tribune,

Software soars

MISS Universe or Silicon Valley hits — welcome to India, we’ve got it all, the country famous for tea and poverty that exports beauty and IT. A land where billionaires rub shoulders with beggars and brains co-exist with beauties.
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Credit cards to promote e-shopping in Chandigarh…

The Tribune,

BROWSE-till-you-drowse is replacing the shop-till-you-drop cult. The difference is that the wives on a shopping binge are missing the “Sale-Sale-Sale” banners and the ambience they are so familiar with. The only thing that remains unaltered is that it’s still the hubby’s wallet, which is being gnawed.
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IndiaMART.com ties up with SGS

The Financial Express,

News bytes

IndiaMART.com will Integrate quality services of the SGS Group (Societe Generale de Surveillance, Geneva). The ratings, along with other services like vendor verification, product sampling and inspection offered by the alliance will help buyers and importers dealing with Indian suppliers and exporters make informed purchasing decisions based on vendor reliability.

Copyright © 2000 Indian Express Newspapers (Bombay) Ltd.

IndiaMART.com ties up with SGS for rating Indian suppliers and exporters to promote trust in the online B2B marketplace

New Delhi, November 23, 2000: IndiaMART.com is close to finalising discussions that will integrate SGSonSITE services onto their portal in order to promote trust in the on-line B2B marketplace.

IndiaMART.com, the pioneer in promotion of Indian B2B segment globally on the Net, will integrate quality services of the SGS Group (Société Générale de Surveillance, Geneva) -the world-wide leader in inspection, testing and certification services for rating of Indian suppliers and exporters listed on its site. The ratings, along with other services like vendor verification, product sampling and inspection offered by the alliance will help buyers and importers dealing with Indian suppliers and exporters make informed purchasing decisions based on vendor reliability, thereby promoting trust in the on-line B2B marketplace.

“It is a sign of maturity in a marketplace when the businesses involved seek verification by a recognised body. This move by IndiaMART.com offers a major marketing boost to the businesses listed with their portal, in addition to the trust and confidence it will generate in the online B2B marketplace”, commented Dr Bill Spencer, Director – Global Marketing and Partnerships, SGS Group, on the eve of alliance.

“We have over 70,000 businesses in our database under hundreds of categories accessed by thousands of buyers and importers every month from around the world. The problem remained about trustworthiness of a listed vendor on-line, especially in case of international trade. Rating of vendors and suppliers by a world class verification body like SGS will build a high degree of trust in the buyer dealing with an unknown vendor”, said Mr Dinesh Agarwal, CEO IndiaMART.com.

The SGS Group is the global leader in verification, testing and certification, that acts as an independent “third party” providing assurance in on-line transactions by offering “Safe Internet Trading Environment” (SITE) services, providing the confidence buyers and vendors need to transact on the net. Utilising their world-wide verification and reporting network of 850 offices, the SGS Group is able to provide its comprehensive range of services in more than 140 countries. These services offer the following benefits to the participants in on-line transactions:

Advantages to buyers:

  • Reduce the risk of transaction failure by allowing buyers to make informed choices about products and vendors
  • Receive product samples drawn independently by SGS from vendors listed on IndiaMART.com
  • Review product specification sheets and order product inspections prior to shipment

Advantages to vendors:

  • Independent assessment of their recent successful e-trade transactions
  • Verification of self-declared product information
  • Flexibility to display seals on global e-marketplaces like IndiaMART.com
  • Differentiate themselves from non-sealed vendors

SGS Services for eBusiness@IndiaMART include:

SGSonSITE Rating: SGS conducts independent assessment of the vendors’ ability to meet agreed buyers requirements and rates the vendors depending on assessment scope and results. Vendors can use these ratings to differentiate from non-rated members
SGSonSITE.SpecSheets: Product specifications are verified by SGS and reported on IndiaMART. Vendors can use the sheets as independent evidence of the quality of their products
SGSonSITE.Sampling: SGS visits vendors and independently draws product samples before listing on IndiaMART, and then ensures that the same are available for immediate dispatch to buyers around the world. Buyers can obtain an independently drawn sample prior to making a purchase decision
SGSonSITE.Visual Inspection: After a buyer and vendor have agreed to transact, SGS can conduct inspection of goods that are ready for shipment as per the order specifications.

Diwali explodes in light and color all over Indian Web sites

India.CNET.com/News,

By Kavita Kaur
With Diwali round the corner, Indian cyberland is sprucing up its act. From content to commerce, the Diwali theme has become all-pervasive. It is almost as if the country’s largest spend-fest has become a proving ground for the B2C and B2B initiatives in India.

Say goodbye to the drudgery of shopping in crowded malls this festive season. Simply click on the eclectic mix of sites offering Diwali special offers and do all your shopping online. E-greetings, online stores, discounts, exchange schemes, contests-the online shopper never had it so good.

Be it kesar kaju katli mithai or almond chocolates, a digital diary or an idol of Lord Ganesha, designer clothes or crystal… you are sure to find something you need, online.

Like Indian homes, Web sites too are speckled with diyas, crackers, mithai and the other paraphernalia that light up the night, and, everyone is hoping, the bank balances of shopping sites.

So What’s on Offer?

Sify has used the Diwali shop till you drop phenomenon to re-launch its shopping channel. It has now been re-christened sifymall.com and, according to PR manager Meera Huckoo Khatri, “represents a giant step forward in the development of online retailing in India”. The site is built on the retail commerce software platform BroadVision, the same one that retailers like Wal-Mart use for their online retailing.

Said Khatri, “A selection of products has been put together as a micro site for Diwali, where customers can find all they need for their Diwali shopping-either for themselves or to gift-including crackers!”

At Rediff.com, meanwhile, the special Shubh Deepavali section showcases Indian mithai, dry fruit, chocolates, jewelry, apparel, watches and more, all packaged in exciting festival offers. However, Rediff scores brownie points with its live online customer help and toll-free help desk number that is available round the clock-a real boon for midnight surfers.

Apart from the horizontals, specialized shopping verticals are also hanging out the diyas and the crackers. Jaldi.com, an e-tailing major, is holding a festive bazaar on the site. Special offers are made to Jaldi.com customers who want to buy Diwali gifts.

Jaldi.com founder Kumud Goel said: “Festivals like Diwali have traditionally marked the highest points in spending among Indian households, but the festival is also associated with the image of endless hours in crowded markets and long waits. That’s where e-tailers like Jaldi.com come in.”

Goel added: “In providing consumers with the ease and convenience of doing all their shopping directly from their desktops, we hope to cash in on the needs of the busy individual.” Jaldi.com’s Diwali Bazaar includes exotic gold foil paintings from Diviniti, imported tableware from Swiss Gold, and gizmos from Microsoft, among other things.

Indbazaar.com, a B2C portal, has launched a Diwali marketplace that offers products from 16 partners, including ShoppersStop.com. According to Indbazaar.com’s Amit Zaveri, “We are offering 10 percent discounts on the products purchased from the online bazaar.” Zaveri claimed that the site had received about 30 orders in the first week of going online.

Goel added: “In providing consumers with the ease and convenience of doing all their shopping directly from their desktops, we hope to cash in on the needs of the busy individual.” Jaldi.com’s Diwali Bazaar includes exotic gold foil paintings from Diviniti, imported tableware from Swiss Gold, and gizmos from Microsoft, among other things.

Indbazaar.com, a B2C portal, has launched a Diwali marketplace that offers products from 16 partners, including ShoppersStop.com. According to Indbazaar.com’s Amit Zaveri, “We are offering 10 percent discounts on the products purchased from the online bazaar.” Zaveri claimed that the site had received about 30 orders in the first week of going online.

Likewise, IndiaMart has rolled out Indiangiftsportal.com, that enables Netizens to send Diwali gifts to friends and relatives living in distant parts of the country. IndiaMart is targeting non-resident Indians living in the US. Manan Sharma, project manager of the specialized vertical portal, said he was expecting a minimum of 250 gift orders during the Diwali season, each of an average value of $ 15.

Said Sharma: “The order will be processed through a secured payment gateway and the chosen gift will be delivered on or before Diwali day.” What makes this site unique is the range of specialty gift items such as intricate Indian handicraft, stuffed toys, leather gifts and kitchenware.

Meanwhile, Khuljasimsim.com is all set to launch a ‘Diwali Dhamaka Bargains Corner’. This will offer products specific to Diwali-like sweetmeat, statues of Lakshmi and other gods and goddesses and dry fruit. According to CEO Vikas Verma, “We are expecting the orders to increase by 60-70 percent.”

The Archies group is also making Diwali waves online. According to Vineet K, chief officer, marketing and alliances, archiesonline.com, “About 82 new items have been added specially for Diwali. We have also tied up with 3-4 logistics partners.” The site gets about 80,000 page views per day and Vineet expects this figure to soar to about 6 million per month during and after the festival season.

The company has advertised on NRI-centric sites such as IndiaAbroad.com and in magazines like India Today’s foreign edition. Vineet explained: “There is a huge Indian expat lower middle-class population working as taxi drivers, masons, etc. Due to visas and other problems, they have no option but to leave their families behind. Festive occasions such as Diwali provide them an opportunity to send gifts to their loved ones back home.”

The NRI community is also the key target for Send2India.com, one of the oldest Indian online shopping sites. The site’s business development manager, Ruby, said: “Our clientele is the NRI community the world over, mainly concentrated in the USA.”

This US-based firm offers 24-hour toll-free telephone support and online order status tracking. Ruby expects the page views to increase by a factor of 3 or 4 during the festival season. She added, “We expect around 10,000 orders. Dry fruit and sweets seem to be the most popular items.”

Also available are info-based Diwali-specific sites like DiwaliMela.com that offer a wide range of Diwali-related information. Learn about the history of the Festival of Lights, download Diwali wallpaper and screensavers, or simply check out mouth-watering Indian recipes.

So will the Diwali shopping experience be an easier one this year? Or will the Indian buyer, a frenzied shopper at this time every year, find the bustle and the jostle in the bright lights of brick-and-mortar supermalls too much of a temptation to resist? Watch this space!

Diwali explodes in light and color all over Indian Web sites

India.CNET.com,

Diwali explodes in light and color all over Indian Web sites

By Kavita Kaur

With Diwali round the corner, Indian cyberland is sprucing up its act. From content to commerce, the Diwali theme has become all-pervasive. It is almost as if the country’s largest spend-fest has become a proving ground for the B2C and B2B initiatives in India.
Read More

Diwali explodes in light and color all over Indian Web sites

India.CNET.com

By Kavita Kaur

With Diwali round the corner, Indian cyberland is sprucing up its act. From content to commerce, the Diwali theme has become all-pervasive. It is almost as if the country’s largest spend-fest has become a proving ground for the B2C and B2B initiatives in India.
Read More